Skip to main content

Help and FAQ

What is a Fulfilment Centre?

A third party warehouse where items are stored, picked, packed and then dispatched to fulfil online eCommerce orders.

How could a Fulfilment Centre benefit my eCommerce business?

By reducing shipping costs, timely dispatch of orders and enhancing your customer satisfaction.

Is there a minimum volume of sales required?

We require a minimum of 150 sales per month to get started.

Can you receive my goods straight from the factory?

We can receive your goods directly from your factory abroad.

How do I get started?

Please email us with your contact details, then we will arrange a call back.

Which postal services do you use?

We use several couriers, including Royal Mail, FedEx Express, DHL, Evri, UPS and DPD.

How quickly can you dispatch orders each day?

We can dispatch your orders the same day you receive the orders.

Which sort of products can you fulfil?

We can store and fulfil all types of products, from food to liquids, and furniture to clothing.

How much stock can I store with you?

You can store as little and or much stock with us as you wish.

Can you help with my SEO and marketing?

Yes we can help you with both organic SEO and paid advertising. We can write blogs daily for you and no Ai is used.

Can you help with business coaching?

Yes with lots of experience, we can help with ideas, planning and growth for your business.

What are your costs?

Depending on which type of products you sell and the volume of sales, we will write a tailor-made proposal for you, explaining all costs in a detailed breakdown.

How do you charge?

We charge for receiving Goods In, then for Storing the products. Each time one of your customers makes an order, there is then a Picking and Packing charge, and the Postage Cost for the courier. All costs will be detailed in your own personalised proposal.

Can you fulfil trade orders?

Yes we can fulfil retail orders, trade orders, and B2B orders.

Are you eco-friendly?

Yes we are a sustainable fulfilment centre, offering eco-friendly packaging. Our couriers are all using electric vehicles, and our suppliers are net zero.

Why choose Premium Fulfilment?

We use a bespoke inventory management system to ensure that we are highly efficient and stay connected to your sales platform to be in control of all your customers' sales.

Saves you lots of time each day

No expensive inventory software needed

Fast Worldwide Delivery

Fully tracked parcels

Insured Delivery

Bespoke packaging solutions

See how we can help you

Get in Touch